000 00390nam a22001697a 4500
999 _c1229760
_d1229760
020 _a9781138919525
040 _bEnglish
082 _a658.802 BAR-C
100 _aBaran, Roger J.
245 _aCustomer relationship management
250 _a2nd
260 _aNew York
_bRoutledge
_c2017
300 _a449
650 _aManagement
700 _aGalka, Robert J
942 _2ddc
_cTR